Refunds can be done within 14 days of purchase for defective goods, subject to vendor warranty policy.
Used goods that are not defective at delivery or within 7 days, cannot be returned.
Items such as lingerie, cosmetics, beauty and hygiene products, cannot be returned. On a case by case basis, we can certainly consider store credit. Cosmetics, beauty and hygiene products that may arrive, past expiry date, shall be replaced at no cost to the customer.