Ready to ship in 1-2 weeks
Art work is printed per order. Printing takes 3-5 days, checking art and personal signing and preparing for shipment a further 1-2 days. Courier delivery times are 1-5 working days from the date of collection. Total is 7-12 days
Returns and refunds are handled on a case by case basis.
If your item arrives damaged in any way we will replace it at no cost to you. Please contact us via email within 3 days of receiving your parcel with pictures of the damaged item sent to firstname.lastname@example.org. A courier will be sent to collect the damaged item and a replacement item will be sent to you once damage has been assessed by us.
If you receive your purchase and you are not entirely happy with it, we offer a full refund policy. In order to qualify for this refund you must contact us via email within 3 days of receiving your parcel at email@example.com. The items must be returned to us in its original condition and original packaging. The return courier or postal fee will be for your account. As soon as the items have been received back, we will refund you the purchase price in full within 5 working days. Art work will first be assessed to assure its in the same condition as was before sent to you.
Refunds can be done within 14 days of purchase for defective goods, subject to vendor warranty policy.
Used goods that are not defective at delivery or within 7 days, cannot be returned.
Items such as lingerie, cosmetics, beauty and hygiene products, cannot be returned. On a case by case basis, we can certainly consider store credit. Cosmetics, beauty and hygiene products that may arrive, past expiry date, shall be replaced at no cost to the customer.