The Commuter – Backpack

R699.00

The Commuter is spacious in design with enough room for your everyday carry. Designed for comfort and functionality, it features a padded ergonomic airflow back panel with padded adjustable shoulder straps. The main compartment has a dedicated space for your laptop as well as easy-access compartments to keep your necessities organised while commuting. This water-resistant backpack includes a pair of side zip pockets and an easy on-the-go front zip pocket for those small essentials.

Warranty: 6 Months

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  • Sturdy padded adjustable shoulder straps
  • Breathable mesh back panel
  • Subtle MANDATORY branding
  • 2 x Side zip pockets
  • 1 x Front zip slip pocket
  • Inside: Padded laptop compartment with magnetic closure. Fits most laptops
  • Inside: Large spacious main compartment with 2 x Slip pockets & 1 x Zip slip pocket
  • Inside: Zip mesh slip pocket
  • 30cm(wide) x 49cm(high) x 15cm(depth)
  • TPE-coated base is water resistant and durable.
  • Rubber branded pullers
  • Composition: 50% Polyurethane, 50% Nylon

Care Instructions: Wipe with a damp, clean cloth.

Dimensions 15 × 30 × 49 cm

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Vendor Information

  • Store Name: MANDATORY
  • Vendor: MANDATORY
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Returns Policy

This policy forms part of the Mandatory Terms and Conditions and words defined in the Terms and Conditions have the same meaning in this policy unless the context indicates otherwise. Nothing in this policy is intended to limit your statutory rights in any way.

1. Unwanted Products

In general, you can return an unwanted product, provided:

  • it is undamaged and unused, with the original labels and stickers still attached;
  • it is in the original packaging, which must be undamaged and in its original condition with all seals still intact (if applicable). Please refer to our FAQs for some examples;
  • it is not missing any accessories or parts;
  • it is not listed in section 2 – Products not eligible for return; and
  • you log a return on the Website within 30 days (or 7 days for products marked “Clearance”) of delivery to you or collection by you of the unwanted product. After 30 days (or 7 days for products marked “Clearance”), you can only return a product if it is defective within 3 months from delivery to or collection by you.

Once we have inspected the product and validated your return, we will credit your account with the purchase price of the product within 8 days of the return (or refund you if that is your preference).  Please bear in mind that refunds can take 5 – 10 working days to reflect in your account. We are entitled to refuse a return if the unwanted product is returned damaged, not in a re-saleable condition or missing any accessories.

Want to exchange?

Products can be exchanged for a different size provided that such variation is available, and is available at the same price as the product originally purchased. If such variation is not immediately available, we will credit your account with the purchase price of the product (or refund you if that is your preference) within 8 days of you logging the return.

We reserve the right to inspect the product to validate your return. Please refer to our FAQs for some advice on making sure that your product is returnable under this section.

Not what you ordered?

If we accidentally deliver the wrong product to you or if the product is not as described on the Website (or if it is missing any accessories), please notify us and we will collect the product from you at no charge. Once we have inspected the product and validated your return, we will, at your choice, deliver the correct product to you as soon as possible (if the correct product is available); or credit your account with the purchase price of the product within 8 days of the return (or refund you if that is your preference).

2.  Products not eligible for returns

The electronic vouchers are not eligible for a refund, exchange or credit

3.  Products damaged on delivery

Should a product be damaged at the time of delivery / collection, please notify us of such delivery / collection by logging a return on the Website.

We will arrange to collect the product from you at no charge. Once we have inspected the product and validated your return, we will, at your choice, repair / replace the product as soon as possible (if such repair / replacement is possible) or credit your account with the purchase price of the product (or refund you if that is your preference). Credits and refunds are normally handled within 8 days of logging the return (bear in mind that refunds can take 1-4 working days to reflect in your account). Repairs and replacements could take longer, depending on parts / replacement availability.

 4.  Defective products

We do our best to ensure that the products we deliver to you are of a high quality and without defects.

What is a defect? A defect is a material imperfection in the manufacture of a product or any characteristic of a product, which makes the product less acceptable than one would reasonably be entitled to expect in the circumstances. Please refer to our FAQs for some examples.

The following will NOT be regarded as defects and will not entitle you to a return under this section 4:

  • faults resulting from normal wear and tear;
  • damage arising from negligence, user abuse or incorrect usage of the product;
  • damage arising from a failure to adequately care for the product;
  • damage arising from unauthorised alterations to the product; and
  • where the specifications of a product, although accurately described on the Website and generally fit for its intended purpose, do not suit you.

Standard Warranty

If you have received a product which turns out to be defective, please notify us as soon as reasonably possible after you become aware of the defect, but in any event within 3 months after delivery / collection of the product (except in the case of an extended supplier warranty, which is set out below).

You can do so by logging a return on the Website, and we will arrange to collect the product from you at no charge. Once we have inspected the product and validated your return, we will, at your choice, repair / replace the product (if such repair / replacement is possible) or credit your account with the purchase price of the product (or refund you if that is your preference). Credits and refunds are normally handled within 8 days of logging the return (bear in mind that refunds can take 1-4 working days to reflect in your account). Repairs and replacements could take longer, depending on parts / replacement availability.

Please provide suitable packaging for returning the product (it need not be the original packaging), as well as all accessories that were sold with the defective item when you return it to us – regardless of whether you request a repair / replacement or a refund. Our courier is entitled to refuse collection of a product that is not properly packaged for transport. See section 6 below for more information on this.

Where there is no extended supplier warranty period, unfortunately, we cannot facilitate returns that fall outside of the 3 months.

5.  Charges

If you return a defective product to us, but you fail to return all of the accessories that were sold with that product, we are entitled (subject to applicable law) to refuse the return, only to replace the item that you did return, or to estimate the value of the missing accessories and only to credit or refund you in respect of the returned item.

If you return items to us by mistake and you want these returned to you, you may be liable to reimburse Mandatory for the cost of having the product returned to you.

If you return a product that does not comply with this policy, you may be liable to reimburse Mandatory for the cost of collecting the product from you and the cost of having the product returned to you.

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