We want our customers to be happy with their purchase of 22Leather products. If you are not completely satisfied, we will do our very best to accommodate a replacement product or credit refund. You are welcome to exchange any unwanted products free of charge, provided that:
- We offer 14-day credit refunds or exchange for any product purchased. Returns can be lodged through the ‘Contact Us’ tab on our website or via our email link on any of our social media platforms.
- This return specifically excludes personalized products.
- Where applicable, the product must be in its original packaging with all seals intact as at the point of sale.
- The goods are unused and undamaged.
- All returned goods are inspected to ensure that they are undamaged, unused and in the original packaging.
- 22Leather reserves the right to refuse a return if the product shows signs of use has been damaged or is not in the original packaging.