At AYA, safety of our customers and vendors are of utmost importance. As a marketplace, we stand in line for our vendors and make sure that everything goes smoothly, from product listing, through payment acceptance, till order delivery and beyond.
Our website is secured with an SSL certificate, which ensures that any information that is entered is encrypted and scrambled, to prevent unintended parties from intercepting and misusing that information.
Payment is collected from your account immediately at checkout. We are able to refund you, should you not receive your order, in accordance with our refund policy.
AYA offers your convenient and secure payment, via your debit/credit card or instant electronic funds transfer (EFT).
Your debit / credit card and electronic funds transfers (EFT) are processed with Peach Payments. Peach payments is a trusted payment gateway that uses enterprise grade security in line with PCI DSS level 1 standards, to process payments securely. Your card and bank payment details are transmitted directly from your browser to the bank safely for processing and neither AYA team members, any vendors nor Peach payments has any access to your sensitive card or bank details.
Need help placing an order?
We’ll walk you through!
Email us at customercare@aya.africa